Note: As on 7th January 2020, a new strain of Coronavirus was identified. The virus has been renamed by WHO as SARS-CoV-2 and the disease caused by it as COVID-19. Risk communication and community engagement (RCCE) will be the main stay for containment of COVID-19. The RCCE strategy includes engagement with communities through 10 videos jointly created by HUL and UNICEF under the 'Virus ki Kadi toro' series . This is the fourth video in the HUL series and focuses on Facts on COVID-19. The video focuses points for health workers to keep in mind when interacting with someone infected with COVID-19 and show compassion and respect for their family members. It asks health workers to talk with respect and compassion and how to take all information correctly in the surveillance format and use the COVID-19 pamphlet provided by MoHFW to provide correct information.