The module focuses on skills and value of effective interpersonal communication. It describes the importance of giving examples, encouraging people to talk and share their views and repeating important phrases and words said by people. Similarly, asking people to repeat what the speaker said to ensure that they have understood everything is important. It is also important to summarise the points a number of times during the discussion. Apart from this, use of gestures, facial expression and non-verbal cues to make the communication is also critical. With the help of a role play activity the module also discusses in detail the gestures and non-verbal cues to be used to make interpersonal communication effective. A list of points to remember to make interpersonal communication effective has also been provided in the module. These include, o Behaving in a dignified and respectful manner o Providing correct and complete information o Keeping in mind people's interest, respecting thei